Frequently asked questions
HOW DO I PURCHASE A RODNEY ORIGINAL?
On our website, you’ll see the available Rodney Originals digital packs.
Select the pack you wish to purchase to begin.
Stage 1 – View the Question
Before completing your purchase, you’ll be shown the question. At this stage, you won’t be told whether your answer is correct or incorrect.
Stage 2 – Select the Number of Entries
You can then choose how many entries you wish to submit.
Please note: these are entries, not attempts to answer the question correctly.
If your answer is incorrect, you will not be entered and you won’t be able to try again unless you obtain additional entries.
You will see the question before selecting your entries, but you will not find out whether your answer is correct until after your entries have been submitted.
Stage 3 – Complete Your Purchase
You’ll complete your details and confirm your purchase. You will be required to confirm that you accept our Terms & Conditions before proceeding.
Confirmation
Once your purchase is complete, you’ll be informed whether your answer was correct and whether your entry has been included.
You’ll also receive an email confirming your purchase and entry status.
Free Entry Option
A free postal entry route is available. Full details on how to enter for free, including required information and any limits, are explained in our Terms & Conditions.
HOW WILL I KNOW IF I HAVE WON?
Winners are announced live on TikTok.
If you’re watching the live draw, you’ll see the winner announced in real time. If you’re not present or miss the live announcement, we’ll contact you using the contact details provided at the time of entry, usually by email or telephone.
It’s your responsibility to ensure your contact details are accurate and up to date. If we’re unable to reach you within 14 days, we reserve the right to select an alternative winner in accordance with our Terms & Conditions.
Can anyone enter?
Entry is open to residents of the United Kingdom aged 18 or over.
At this time, entries are limited to UK residents only, as the processes have been organised to comply with the laws of England and Wales.
what happens if I get the question wrong?
Whilst this may be disappointing, the question has been deliberately made challenging in order to comply with UK law.
If you answer the question incorrectly, you will still receive your digital Rodney Originals cards, however you will not be entered into the prize draw.
Once your answer has been submitted, it cannot be changed.
If you would like another chance to be entered into the prize draw, you would need to submit a new entry.
Due to the digital nature of the product, all purchases are non-refundable.
can I try again?
Yes, you can try again as many times as you like. Each attempt requires the purchase of another Rodney Originals digital pack.
Whilst this isn’t gambling, we still encourage you to keep this fun and not spend more than you can afford.
how is the winner decided?
Everyone who answers the question correctly will be included in the draw.
Each purchase provides five entries into the draw. If multiple purchases are made, additional entries are included accordingly.
During the live draw, entries are selected at random. If a selected entry corresponds to a prize shown during the draw, the participant associated with that entry is declared the winner.
The draw is carried out live to ensure the process is fair and transparent.
why is the question so hard?
This is not a lottery or a free prize draw. It is a prize competition, and UK law requires that anyone taking part must demonstrate a level of skill, knowledge, or judgement to have a chance of winning.
For this reason, the question is designed to be sufficiently challenging, so that a significant number of people may either answer incorrectly or choose not to take part. As a result, those who do answer correctly have a better chance of being included in the draw.
CAN I get a refund?
Due to the digital nature of Rodney Originals, all purchases are non-refundable once delivered.
This applies regardless of whether the question is answered correctly or incorrectly.